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Find out about the challenges of accessing financial data and how Fidel’s helping innovators build the next generation of customer experiences.

Post-Lockdown Retail: How a smart offers strategy will get shoppers spending again

Post-lockdown, 20% of stores are expected to remain permanently closed, and the rest find themselves re-opening to a very different customer landscape. In this webinar with Retail Gazette, we discuss the solutions that will help retailers win back customers’ hearts and wallets.

How data-driven loyalty will help win back shoppers post-COVID

Join Alan Zrado from Fidel API, alongside Total Retail’s Joe Keenan, and The Vitamin Shoppe’s Nadina Guglielmetti, as they discuss how retailers can leverage loyalty to make a big comeback after COVID.

Customer loyalty in a fragmented retail market: How retailers can leverage data to create long-term relationships with their customers

In this report created with Total Retail, we explore how retailers can leverage data to create long-term relationships with their customers.

The data plumbers helping retailers drive loyalty

If you’re looking to drive loyalty, data is crucial. But what data do you need from shoppers, and how can you get hold of it in a slick, secure and scalable way? This webinar with Internet Retailing explains it all.

Survival of the fittest: How the High Street will evolve after the crisis

It’s time to think about what the next generation of our High Streets will look like. The COVID-19 crisis gives us some clues: it’s tech-enabled, it’s data-driven and crucially, it’s already proven to work.

Post-COVID-19, omnichannel will be the only way to save the High Street

The current crisis is hitting High Street retailers harder than ever before. Omnichannel to the rescueTo get shoppers back in-store and spending once isolation ends, you need a joined-up strategy that rewards them wherever they spend.

Card-linked loyalty 101: Q&A with intu

Loyalty is evolving. We sat down with Trevor Pereira, Commercial Director at intu, to find out how he’s using card-linked loyalty to get more customers in-store, and keep them there longer.

What is card-linking?

Payment cards are a rich source of valuable transaction data - but it’s difficult to access. Card-linking can help cut time, resource and cost. Here’s how.

The beginner’s guide to card-linked loyalty

Thinking about card-linking, but not sure if it’s the right fit for your business? Our comprehensive eBook weighs up the options.

Card-linking cheat sheet

Card-linking can revolutionise your loyalty offering… but is it right for you? This cheat sheet explains how card-linking works, so you can sound like an expert in seconds.

How do different data sources stack up?

Account-linking and card-linking deliver different types of data. Find out what you need for your loyalty programme.

How to start turning data into a better customer experience

For retailers who want to create loyalty, encourage repeat visits and drive more revenue, focusing on customer experience is a no-brainer. But its success all comes down to one thing: data.